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GUEST MANAGEMENT
Choose ticketing for large-scale events or manage daily visits using our innovative & exclusive reservation features that will help you deliver the ultimate hospitality experience for your guests.
Whether guests make bookings over the phone or online, we lead the way in offering CRM features that have become the industry standard.
Synergy delivers the features to provide a seamless recognition of club members, trade partners, media personnel, and first-time visitors, allowing easy booking of their preferred experiences.
Take it to the next level by offering food pairing options or special wine flights to create unforgettable moments during their vacation or special occasion at your property.
RESERVATION EXPERIENCES AT A GLANCE
Efficient tracking and management of reservations, including the ability to view, modify, and cancel bookings as needed.
This feature enables businesses to have complete control over their reservations, handle changes or cancellations promptly, and maintain accurate records for better customer service.
A user-friendly online booking system that enables customers to easily search for availability, select desired dates, and make reservations in real-time.
This feature allows tasting rooms to accept bookings 24/7, automate the reservation process, and provide a convenient and seamless experience for customers.
Seamless integration with secure payment processing systems, allowing customers to make online payments at the time of booking.
This feature ensures a smooth and secure payment experience for customers while simplifying the financial aspect for businesses. It also helps reduce payment delays and improve cash flow.
Built-in marketing features within Synergy offer tasting rooms instant access to potential guests who are actively seeking experiences similar to yours.
These marketing tools provide a valuable opportunity to promote and showcase offerings, driving visibility, and attracting the right audience.
TICKETING FEATURES AT A GLANCE
The ability to easily sell and distribute event tickets online, offering various ticket types, pricing options, and seating arrangements.
This feature allows event organizers to efficiently manage ticket inventory and maximize ticket sales.
A secure online ticketing platform with robust encryption and fraud prevention measures to protect customer data and prevent ticket counterfeiting.
This feature instills trust in customers and ensures a safe ticket purchasing experience.
Customers want the ability to select from a variety of ticket levels during the purchase process.
This feature is particularly important for events with multiple levels of access, or different dates of entry, enhancing customer satisfaction and providing a personalized experience.
Synergy gives you immediate access to a targeted consumer audience of millions that is looking for events just like yours.
Built-in marketing and promotional tools allow you to create targeted campaigns to drive ticket sales via email marketing, social media, discount codes, and analytics to track conversion.
PASSPORT FEATURES AT A GLANCE
With a ticketing platform that handles both single-date and multiple-date tickets, organizers can centralize their ticket management processes.
Event organizers can utilize a single system to monitor sales, track attendance, and generate reports for all events, eliminating the need for multiple platforms or manual workarounds. This streamlines operations, saves time, and reduces the potential for errors or oversights.
When businesses receive first-party data during the check-in process, they gain valuable insights into their customers. This data can include demographic information, contact details, preferences, and behavioral patterns.
By understanding their customers better, tasting rooms can tailor their offerings, marketing campaigns, and overall customer experiences to align with their target audience's preferences.
With an itinerary in hand, guests can effectively manage their time during the wine tasting experience. They can allocate appropriate time slots for each tasting room visit, allowing them to fully enjoy the offerings, engage with their hosts, and explore the surroundings.
This unique time management feature ensures a balanced and unhurried experience, preventing rushed visits or missed opportunities.
You'll receive instant access to CellarPass' vast craft-beverage consumer database who absolutely love passport events just like yours.
For an additional fee, CellarPass can create customized campaigns that can highlight the value, exclusivity, and unique experiences offered by your passport program, enticing potential new customers to purchase their tickets.
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